“We are excited to welcome the The Phoenix Press customers into the Mitchell Printing and Speedway Press family,” said John M Henry President and Chief Executive Officer of parent company, Mitchell Printing & Mailing, Inc. of Oswego, New York. “We believe the longtime culture of customer service Phoenix Press has been based on fits perfectly with our customer centered vision, and this acquisition will enhance our new and current customer bases.”
Henry continued, “Barbara Reyes of Phoenix Press has successfully built a model that focuses on small businesses, and we feel that this model fits perfectly with our goals for the future expansion of our company”.
Mitchell’s customers consist of local and national businesses, in both the for and non-profit world, along with design agencies and government institutions. What distinguishes both business their history of long time stable ownership with emphasis on an outstanding personalized customer service level. This acquisition combines the Phoenix Press’s strength of personal customer service with Mitchell’s production innovation, speed, technology and current manufacturing expertise which is needed in today’s global market. “We anticipate hiring additional people during the next year as we grow again with this acquisition”, said Henry
Barbara of Phoenix Press added, “As it was time to retire, we wanted to find a good partner for our customers. We did not want to just close or let just anyone take over accounts we have worked with for decades. I have worked with John and Kathy for many years and know they will be the right people to continue the work we have done with our clients, as we share the same values and commitments to our customers. Mitchell’s technology and manufacturing expertise will ensure our customers are in great hands and get to the next level.”
Kathy Henry, Vice President and director of Sales and Marketing stated, “Phoenix Press has an incredibly loyal customer base and an excellent reputation for value and service. We are lucky and honored that Barbara would choose us to entrust her business and her clients to. We promise to serve them well”. Kathy also described the acquisition Mitchell’s made of Speedway Press 10 years ago, “The purchase of Speedway Press was a learning curve for us, and I think that we did very well, with excellent client retention and a seamless transition. I know the customers and clients of Phoenix Press will find the same with this transition as well, because there are people at the head of our organization who truly care about the client first and foremost. John and I personally meet and handle the needs of our clients, and the customers of Phoenix Press can look forward to the same.”
Mitchell Printing was founded in 1930 by President John Henry's grandfather, Weir P. Mitchell. John and Kathy purchased the business in 1990, began Mitchell Printing & Mailing, Inc., and acquired Speedway Press in 2008, moving Mitchell Printing into the Speedway Press building at 1 Burkle Street in Oswego, where it operates today. This will be the third acquisition for the Henrys, who see a bright future ahead for printing, direct mail and signage.