This is the first time Forbes has recognized the World’s Best Banks based solely on consumer feedback.
“Selection of NBT by Forbes as one of the World’s Best Banks is affirmation that the best team in community banking continues to provide our customers a great experience,” said NBT Bank President and CEO John H. Watt, Jr. “There are 60 U.S. banks on that list, and NBT came in at number 14! NBT Bank has consistently appeared on local, regional and national ‘Best Banks’ lists, including 2018 recognitions by Consumer Reports and MONEY Magazine. Our entire team of 1,900 employees is incredibly proud.”
Forbes surveyed more than 40,000 customers around the globe for their opinions on their current and former banking relationships. The banks were rated on overall recommendation and satisfaction, as well as five subdimensions: trust, terms and conditions, customer services, digital services and financial advice.
On the Forbes 2019 World’s Best Banks list, NBT is ranked #14 in the United States. In addition to being the highest-rank bank in New York State, NBT is also the top-ranked bank in Vermont, New Hampshire, Maine and in Northeastern Pennsylvania. To view the U.S. banks on the list, visit www.forbes.com/worlds-best-banks and select “United States” from the drop-down menu.
About NBT Bank : NBT Bank offers personal banking, business banking and wealth management services from locations in six states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire and Maine. The bank and its parent company, NBT Bancorp, are headquartered in Norwich, NY. NBT Bancorp had assets of $9.6 billion as of December 31, 2018, and is traded on the Nasdaq Global Select Market under the symbol NBTB. More information about NBT is available online at www.nbtbank.com. Member FDIC.